Success Stories | Telcentric Corp

Success Stories

WaveStrong, Inc.



Simplifying Global Communications and Collaboration with WorldSmart.

“We have been working with Telcentric Networks for years. I found Telcentric has the only solution in the market today that unifies all communications and collaboration applications at both personal and organizational levels, enabling us to communicate most effectively on a global scale. Telcentric provides us excellent support and their quality of service is superior. Most importantly, the WorldSmart solution has saved us a lot of time and money.”
Cary Sholer
Chairman & CEO, WaveStrong, Inc.

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Biolase Technology, Inc.



Resolve technical support inquiries, handle more calls, and deliver superior customer satisfaction with WorkSuite Call Center solution.

“Our customers can now get technical questions answered in real-time without delay. Most of the time, customers’ issues get resolved through one call. Our agents are now handling thousands of calls per month. We are extremely impressed with the ease of use of the Telcentric Call Center services and tools that allow us to achieve 100% turnaround.”
Mike Moniz, Sr. Network Administrator
BIOLASE Technology, Inc.

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M-Factor, Inc.



Improved flexibility, mobility and accessibility with WorldSmart™ On-Demand Unified Communications hosted services.

“Having an integrated communication system with the flexibility to scale, full mobility support to move around, and complete accessibility to our corporate resources from satellite offices was critical. That is why we chose Telcentric’s WorldSmart services.”
Jim Wells, IT Director

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Legend Merchant Group, Inc.



A dynamic financial services firm improves productivity and performance while cutting cost in half with WorldSmart™ On-Demand Unified Communications.

“The beauty of WorldSmart services is that it not only cut my monthly communications cost in half but also increased the communications applications that we didn’t even know our company would use to increase productivity. It will make no sense for us to switch our company from WorldSmart.”

David W. “Chip” Unsworth, Jr., Chairman and CEO
Legend Merchant Group, Inc.

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