HUD Unified Communications | Telcentric Corp
HUD: Unified Communications

HUD is a powerful application that connects your phone, your desktop, and your organization by consolidating all communication into a single easy-to-use interface.

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HUD Overview
 
HUD Team
Includes:

» Color-coded call status
» Drag-and-drop calls
» Presence management
» Outlook integration
 
HUD Agent
Adds to HUD Team:

» Call monitoring & recording
» Agent login
» Queue status
» CRM Integration
 
HUD Queues
Adds to HUD Agent:

» Queue summary & detail
» Broadcast alerts
» Queue statistics
» Advanced call forwarding
 
HUD for Everyone.
HUD for Attendents
HUD for Employees
HUD for Executives
HUD for Call Center
HUD for Remote Workers

 

+ HUD Features List